Privacy Policy

Last updated: November 10, 2026

Clean Lawn Co. ("we", "us") is a locally owned and operated pet waste removal business in Lake in the Hills, Illinois. This page explains what information we collect, why we collect it, and how we keep it safe. We keep it short and simple.

What we collect

• From the quote form: your name, phone number, email, ZIP code, street address, number of dogs, plan, yard size and any notes you add.
• When you become a customer: your service schedule, how to access your yard, and billing details. Payments are handled by Square, so we never see or store your full card number.
• Automatically: like most websites, our host may log basic technical information such as your IP address and browser type, for security and to keep the site running.

How we use it

• To send you a quote and schedule your service.
• To text or email you about your visits, like "all done" messages, weather delays and schedule changes.
• To bill you for service.

We don't sell, rent or trade your information, and we don't send marketing to anyone who hasn't asked for it.

Who we share it with

We only share information with the services we need to run the business:

• Netlify, which hosts this website and receives quote form submissions.
• Square, which processes invoices and payments.
• Our phone and email providers, to message you.

We may also share information if the law requires it.

Keeping it safe

• Our accounts are protected with strong passwords and two-step login.
• Please don't send gate codes or alarm codes through the website. We'll ask for those by text once you're scheduled, and we only keep them while you're a customer.
• Our invoices only ever come from Square. We will never ask for your card number by text, phone or email.

How long we keep it

We delete quote requests from people who don't become customers within 12 months. For customers, we keep records while you use our service and for as long as tax and accounting rules require afterwards.

Your choices

You can ask us at any time to see, correct or delete the information we have about you, or to stop texts and emails. Just email us at info@cleanlawnco.com or call or text (773) 807-6901, and we'll take care of it.

Children

Our service and website are meant for adults. We don't knowingly collect information from children under 13.

Changes

If we change this policy, we'll update the date at the top of this page.